Eureka Insights
Better systems start with better questions.
Field notes on legacy software, operational friction, replacement economics, and building systems around the way teams actually work.
Why bad software keeps winning
The incumbent’s real moat often isn’t the product. It’s the cost, risk, and annoyance of switching.
Current system
Legacy platform
Better fit
Replacement
The moat
Data · training · risk
Latest
3 articlesOperations
The real cost of software your team works around
The subscription is only one line item. Spreadsheets, duplicate entry, email approvals, and manual reconciliation are part of the bill too.
Sep 24, 2026
5 min read
Economics
When custom software is actually cheaper than SaaS
Custom does not automatically mean expensive. For narrow workflows with high recurring fees, the math can reverse surprisingly quickly.
Sep 17, 2026
7 min read
Decision guide
Is this software actually worth replacing?
A practical screen for deciding whether to rebuild a system, renegotiate it, or leave it alone.
Sep 10, 2026
4 min read
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